Last Updated: [October 26, 2025]
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.luxoriagifts.com.
1. Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your:
- Name
- Billing Address
- Shipping Address (Karachi, Pakistan only)
- Email Address
- Phone Number
We refer to this information as “Order Information.”
2. How We Use Your Personal Information
We use the Order Information we collect generally to fulfill any orders placed through the Site (including processing your payment, arranging for shipping within Karachi, and providing you with invoices and order confirmations).
Additionally, we use this Order Information to:
- Communicate with you regarding your order.
- Screen our orders for potential risk or fraud.
- Provide you with information or advertising relating to our products or services (only if you have opted in).
We use the Device Information to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).
3. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above.
- Shipping: We share your name, address, and phone number with local delivery partners in Karachi to fulfill your shipment.
- Payment Processing: Your payment details are shared with our payment gateway provider to securely process your transactions.
- Analytics: We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: [Link to Google’s Privacy Policy].
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
4. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
5. Your Rights
You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information. Email: info@luxoriagifts.com, Phone: +92 335 322 2191
6. Changes to the Policy
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. The current version will always be posted on this page.
7. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@luxoriagifts.com.